Hob repair in Moscow

Built-in appliances are increasingly found in Russian homes. And no wonder, the classic combination stove looks much worse and at the same time does not allow you to separate the hob and oven. And the independent connection allows you to install the hob both on the main countertop and on the kitchen island. And the oven can be integrated both under the countertop and at chest level. This installation option is much more convenient, because cleaning the oven and working with heavy baking sheets becomes much easier. And for users who have back or joint problems, this installation model is generally the only acceptable one.

Features of induction panels

Induction cooktops are becoming increasingly popular. They are very simple and easy to use. Unlike gas stoves, they are much easier to clean, thanks to the use of a perfectly smooth glass-ceramic surface. And electric models consume more electricity, heat up more slowly and cannot combine burners into single heating zones. The principle of magnetic induction itself is very different from the classical transformation of electrical energy in a conventional burner. During operation, special coils create special electromagnetic vortices that heat the dishes themselves.

This technology is very simple and easy to use due to the implementation of touch control. Simple rotary switches are not so convenient and interfere with cleaning. Grease and dirt accumulate underneath them, and the mechanical elements themselves can fail much faster. Most induction cooktops use sensors to control them, which provide easy and pleasant feedback. With their help, you can very quickly activate the panel, select the required power level and enable a wide variety of functions that greatly simplify working with the device. The sensor can be either “button” or “slider”. In the “push-button” version, the user increases the power of the heating zone by repeatedly pressing the sensor. And in the “slider” version, to activate the required heating level, you can simply slide your finger to the required value. This is much more convenient and makes using the hob even easier.

Why might the sensor not work?

Unfortunately, even such reliable equipment as a built-in induction surface can fail. Some manufacturers in the low-cost segment may use cheaper components, which inevitably affects the life of the panel itself. Also, do not forget about the operating rules. Often users neglect the information written in the instructions. This can also cause damage to the panel. Below we will look at possible failure scenarios and suggest ways to solve them.

Check the blocking

The first thing to do is check the hob lock. Many manufacturers equip their models with a special function for blocking controls, called “Child Protection”. This is very useful and allows you to turn off the sensor so that children and pets cannot accidentally turn on the stove or change its settings. Some users have been working with the panel for many years and are not aware of this feature. If you accidentally activated the function, you need to look in the instructions to see how the panel is locked and then disable the “Child Protection” mode. If this is not the problem, then you need to look for the problem further.

Wiring problem

You should also understand whether the hob is connected to an outlet. If the wires have not been touched, then there is a possibility of damage to the electrical wiring. The contacts may oxidize, or the wire itself may be damaged by rodents in a private home or pets in a city apartment. Try connecting the cabinet to a different outlet using an extension cord. If this does not help, then you need to use the services of a professional.

Control module malfunction

This malfunction is already an order of magnitude more serious than damage to the wiring. The presence of many sensors, a sensor, operating modes and a tangential cooling fan in the induction panel force manufacturers to install electronics inside the panel, which are responsible for controlling the device. It can be damaged either physically or software. In case of physical damage, the module must be repaired or replaced with a new one. And in case of a software error, perform the so-called “flashing”. Any manipulations with electronics must be performed by an experienced specialist who has a specialized education and is well versed in the electronics of hobs.

The sensor has failed

The last possible option is damage to the sensor itself. This error usually occurs after many years of use. If the sensor capacitors are damaged, then in theory they can be replaced. Unfortunately, most craftsmen do not carry out such repairs, and the surface can no longer be used normally.

Why the burner does not work - typical causes of malfunction

The stove does not turn on or one of the elements does not work. We check the voltage in the network, or rather in the outlet. Then, having disconnected the power cord from the outlet, we check the plug and electrical cord for mechanical damage or lack of electrical contact. If everything is in order here, move on.

Checking the fuses. If they burned out, there was a reason for it. We are trying to figure out where the short circuit was. To do this, you need to visually check the contacts and circuits. If a visual check yields nothing or the fuses are intact, move on.

Using a tester (ohmmeter), we ring the circuit of the non-working burner. Here the criterion is that the ohmic resistance corresponds to the nominal one. If it is noticeably different, or does not ring at all, or is equal to zero, then there is a break or short circuit in the circuit - it is necessary to replace the burner.

The most common reason is a burnt-out coil. Less often the temperature sensor fails, the contacts break or come off.

Tel.

The Spare Parts Store is located in the Mitinsky Radio Market: Moscow, Pyatnitskoye Shosse, building 18, entrance to the Ground Floor, Pavilion 38

From the metro station "Volokolamskaya" 10 minutes walk.

You can buy goods for pickup in Moscow. For delivery to another city besides Moscow, choose one of three options: through a transport company convenient for you, through Russian Post or through your representative in Moscow. The store accepts payment both in cash and by bank transfer.

The information provided here is for general information purposes only. Technical characteristics, appearance, design features may differ from the actual goods offered for sale. Any specific features of the products can be clarified by calling the store during business hours.

View ALL products and services of the Spare Parts Store in Moscow!

What to do next?

In any case, to accurately determine the breakdown (if it is not related to the protective functions of the panel), you must call a technician from an authorized service center who has the necessary competencies and can carry out competent diagnostics of the device. Unfortunately, repairs at official services can take a long time, since they only use original components. Also, the cost of calling a technician, diagnosing and carrying out repairs may be more than the panel currently costs. In addition to official services, private repairmen, who work in pairs or alone, also repair household appliances. Unfortunately, the quality of services when contacting them can be very low. The cost of repairs will be lower, but you will not receive a full warranty on the work.

The most reasonable solution may be to buy a new hob, which will not only be more beautiful than the old one, but will also consume significantly less electricity. Also, modern surfaces compare favorably with older ones by the presence of additional functions and operating modes.

Basic malfunctions of Bosch hobs

Switching off the panel after several minutes of operation is usually associated with overheating of the working elements of the surface, and may be accompanied by an error code displayed on the display. Among the possible reasons, it is worth highlighting the failure of the touch sensor of the control board or the corresponding relay.

Failure to turn on a burner is often caused by a malfunction of the power mode controller, sometimes by a break in the heating element circuit. The problem can also be caused by malfunctioning fuses due to voltage surges or a malfunction in the power supply.

Sensor failure rarely occurs due to lack of contact. A common cause is improper panel care, in particular cleaning with saline solutions. This is a serious malfunction and in most cases requires a complete replacement of the unit.

Insufficient or too high heating of the burner is typical when the thermostat is damaged. This happens for various reasons and largely depends on how the control device is installed. To diagnose and subsequently replace it, you will need to disassemble the hob.

Enjoy the benefits of induction hobs from SMEG

The SMEG company is one of the world leaders in the premium segment of household appliances. They have been producing incredibly high-quality cooktops for many decades, which offer many useful features and at the same time have an attractive design. Both classic glass-ceramic models and devices decorated with a stylish frame are available. Such models will fit perfectly with most classic interiors. In the production of SMEG household appliances, only high-quality components and reliable materials are used. This allows you to significantly increase the service life of induction hobs.

Models from 2 to 6 heating zones are available; some devices are equipped with the ability to combine them, which allows you to cook in non-standard cookware. The working surface material is high-quality glass ceramics, which is not afraid of impacts and high temperatures. There are various types of touch controls available and unique residual heat indicators that let you know how hot the surface remains after cooking. Many models feature an automatic boiling system, as well as many different timers, including an eco-friendly one that uses residual heat to cook food.

The user can also get acquainted with unique models of combined hobs, which are simultaneously equipped with powerful gas burners and induction heating zones. Such panels are very convenient to use because they combine all the advantages of both types of cooking. Induction cooking zones can be used to cook regular meals, while gas burners can be used for quick and economical cooking. Also, many models are equipped with unique WOK burners, which allow you to cook Asian dishes in the same cookware. In this case, gas burners are placed on glass ceramics, thanks to the use of “Gas-on-glass” technology. Such panels are easy to clean using a scraper and the most common detergents.

Causes of damage to the hob surface

Hobs (gas, electric, induction) are made of glass ceramics and tempered glass. Both materials are damaged upon impact, the first breaks, the second becomes covered with cracks.

Damage to the surface occurs due to improper use of household appliances:

  1. A sharp and strong blow from a heavy object (for example, a full pan) causes a chip to appear, which causes cracks. Such breakdowns are typical for glass ceramics.
  2. From a targeted blow with a sharp object (knife).
  3. If all the burners on the panel are turned on at full power and used for a long time, the glass overheats and bursts with a bang, cracks spreading across the entire surface.
  4. When you place dishes on an uncleaned, sticky stove and cook food in them, the heat causes them to stick to the coating. It can only be torn off with a piece of glass ceramic.
  5. It is difficult to remove escaped and burnt jam from the panel. Sugar penetrates into the structure of the glass-ceramic surface. When cleaning the dirt, it becomes damaged and chips form.

Damage is caused by improper installation of household appliances. Powerful tension leads to its destruction. Cracks form in the center of the surface and spread out to the corners.

Resulting surface damage:

  • lead to malfunction of equipment;
  • warm air escapes through them;
  • continue to crack, leading to failure of the entire surface;
  • spoil the appearance of household appliances;
  • dangerous - there is a risk of electric shock.

Premium SMEG equipment

In the assortment of our store you can find a large number of various Italian-made household appliances, which will become a reliable assistant in the kitchen and in the home. SMEG washing machines can be installed separately or built into furniture. If necessary, you can choose a machine with a drying function that will gently dry and smooth things. Many dishwashers are equipped with AquaStop leak protection technology. The user can also choose high-quality ovens and hoods, which, together with the hob, will create a unique culinary ensemble. In the catalog you can also find refrigerators, wine coolers and vacuum devices, with which you can prepare dishes using the Sous Vide technology. Also in the catalog you can find unique coffee machines and microwave ovens designed for integration into kitchen units. In addition to appliances, SMEG produces high-quality sinks and faucets that will become a real decoration of any kitchen.

In addition to large home appliances, the user can purchase stylish kettles, toasters, blenders, mixers, coffee grinders and juicers, which are made in a retro style. This technique has a unique design, but is created using the most modern technologies. The SMEG company takes care of its customers and offers them a huge selection of equipment that will satisfy even the most demanding customers.

Buy with a manufacturer's warranty!

You are on the website of the SMEG household appliances store. All equipment presented in the catalog is original and has all the necessary certificates of conformity. All models of household appliances are covered by a 24-month warranty. In addition to high quality performance, the user can receive a premium level of service. If you have any questions, you can ask our professional consultants by phone or online assistant. Equipment can be purchased in showrooms, the addresses of which are located on the “Contacts” page, or ordered with home delivery in Moscow, St. Petersburg or any other corner of Russia.

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